Railway Security Attack: Changing Every Key and Leaving
Railway lost control of the place where its customers' keys are kept, then told me it would be prudent to change everything. I spent Friday afternoon doing it. Then I left.
Note 24 · Oct 26, 2026
Answering Email Questions Already Answered in the Email
I keep answering questions whose answers are already in the email. Somewhere between the bullet points and the reply, I still hope to be understood.
Read the noteA poster series, 5 prints
My AI Offered to Build Something We Already Had
At the end of August, my AI offered to build me something we already had. It was one of six times that day it told me something didn't exist. The fix wasn't a smarter AI.
Charlotte City Council Meeting: Seven Stories From Six Hours
Charlotte's council met for six hours on September 28. The curfew got the headlines. We wrote seven stories from the whole meeting, and found a vote that was never announced.
Redesigning Our Newsroom Tool: Colors Weren't the Problem
I asked for a new look for the tool I run sixteen publications from. I got two, hated both, and it turned out the colors were never the problem.
Patch's AI Reads the News. We Taught Ours to Read the Town.
Patch's AI newsletter reaches nearly a million subscribers, and its chief executive has said no person touches it before it sends. We pointed our AI at the town's own records instead, starting with an arrest log the town doesn't keep.
Mercury Local at Six Months: One Person, 16 Publications
In April I said Mercury Local was a platform. Six months on: sixteen publications, a paper launched in a day, local businesses who wanted it too, and an arrest log that would have vanished.
Farmington Police Blotter: The Cleanest Test of Local News
A year building editorial machinery, and this week's most important piece is about a police blotter. The least glamorous beat in local news is the cleanest test of who's doing the work.
Elsewhere
Opens on Mercury Local